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Most orders received before 2pm EST are shipped the same day unless we are incredibly busy or we need to contact you about your order.


Our standard shipping is through UPS and offer most of the common used services that they provide.

We also offer shipping through the United States Post Office using Priority Mail or Express Mail.

We offer free shipping for orders over $150 within the continental 48 states.


Our standard international shipping is through the United States Post Office and offer Priority International and Express International.

We also offer shipping through UPS using most of the common services that they provide.

You will be provided with a shipping quote. When you choose your shipping method during the check out process.

We do not offer "FREE SHIPPING" for any orders that have Cases, Gallons, or Furniture.  If you have one or more of these items please make sure you pick a PRICED SHIPPING METHOD for your order.

 You will be able to see all available shipping methods at the checkout.


Temperatures are dropping! so we just want to remind you if it gets below 30 degrees and you need ink or any other product that can get affected by freezing temperatures we will ship your order if it will take less that 78 hours to get to your destination. So you should be ordering at the beginning of the week Monday and Tuesday you can order Wednesday but you will have to choose second day shipping. A three dollar charge will be added in orders of less that 10 ink bottles to cover the cost of the heating pad and last minute shipping. If you have any questions or want to be sure that your order will be delivered without any inconvenience please call one of our costumer service representatives to (413) 443 - 0618 and they will be happy to assist you.


Note: UPS can not deliver to PO Boxes.

Note: COD is only available within the United States when using UPS as the shipping method. UPS charges an additional $12.50 for this service. If is your first time order you can not exceed $250.  

Note: Saturday and Sunday are not shipping or delivery days.